Text Messaging Services Terms
Terms and conditions for our text messaging services including opt-in, cancellation, and carrier information.
Last updated: 6/18/2025
Patient Referrals and its affiliates (collectively, "PatientReferrals.com," "PatientReferrals," "Patient Solutions LLC," "Patient Solutions," "we," "our" or "us") may make available text messaging services in which you can receive messages from us and send messages to us on your mobile phone (the "text messaging services").
Generally, when you receive a text message from us you have either consented to receiving text messages from us (or a third-party who is our customer) or we are able to text you under limited circumstances in accordance with the law.
By using our text messaging services, you agree to these terms and conditions, which incorporate by this reference our Terms of Use. If you do not agree to these terms and conditions, please do not use the text messaging services.
Quick Stop: You can stop messages at any time by replying "STOP".
To receive text messages from us, you must opt-in to the text messaging services by following the instructions for the specific text messaging program (for example, by sending a message to us from your mobile phone or signing up through our site(s) or a third party who is our customer).
By signing up for the text messaging services, you consent to the use of an automatic dialing system to deliver text messages to the mobile phone number you have provided for the transmission of these text messages.
Your consent to receiving text messages from us is not a condition of purchase.
One-Time Text Message Services
If you opt-in to a one-time text message service, you will receive a one-time message with the information or service you requested.
Recurring Messaging Services
If you opt-in to recurring messaging services, you will receive messages at the rate described when you sign up for the specific text messaging program. Subscribers to recurring text messaging services may receive a subscription continuity opt-in text message from time to time.
Interactive Text Messaging Services
If you opt-in to interactive text messaging services, the number of messages you receive will vary depending on the type of conversation in which you are engaged.
To receive text messages from us in connection with your inquiry on our sites, you must expressly opt-in to the text messaging services. You will know which texts you receive as you voluntarily and expressly opt-in while filling out an attorney inquiry form to receive text messages.
Contact Information Text
We offer a text messaging service that allows you to receive contact information for attorneys in your area in response to your online inquiry submitted through our websites. You will receive up to three (3) text messages per inquiry directly from us.
Attorney Follow Up Text
We offer a text messaging service that allows up to five (5) attorneys in our directory to contact you via text message in response to your online inquiry submitted through our websites. The attorney is not required to text you as they may choose to call and/or email you instead, depending on their communication preferences.
The attorney will be texting you from their personal device, which is not affiliated with us. Frequency of text will depend on your response to questions from the attorney. The attorneys in our directory pay us for this service and this service constitutes attorney advertising.
We will use the information we obtain in connection with the text messaging services in accordance with our Privacy Policy.
How to Cancel
To cancel your text messaging subscription for a specific program at any time, simply reply "STOP" to any text message from us for that specific program. You will receive a final text message to confirm your unsubscribe request and you will receive no further text messages from us for that specific program.
You can reply "HELP" to any text message sent from us at any time if you need assistance with the text messaging service. We will respond with a text message that includes instructions on how to use the services and how to unsubscribe.
For additional support services, you may email info@patientreferrals.com.
Standard message and data rates may apply to any messages sent by us or you. Please contact your wireless provider with any questions regarding text messaging or data rates and plans.
You represent and warrant that you are the account holder for the mobile phone number you provided. If you are not the account holder, you represent and warrant that you have the consent of the account holder to sign up for and use the text messaging services.
Services may not be available on all carriers. We are able to deliver messages to mobile phone carriers supported by our third party text messaging service provider, which currently include:
Carrier list is subject to change at any time.
Text messages are delivered via a third party service provider and we do not control all factors related to message delivery. To the extent permitted by applicable law, we do not claim or guarantee availability or performance of our text messaging services.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO WARRANTIES, EXPRESS, IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTY AS TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT.